![]() Thank you for the suggestions! Unfortunately, I had no success. Has anyone experienced this, and if so, what did you do? Or is it time to start looking for a new unit? However, it occurs to me that if this is not corrected, I won't be able to update maps when that time comes. I was able to upload POI files to the 765 and they seem to be OK. The only updates GE shows are some fonts I won't ever use. Please contact Garmin customer support for assistance." Communication with the device may continue with reduced functionality. Please update the software in the device. "There was a problem communicating with the Garmin device (drive name and letter). In POI Loader, I get the following error message I've tried swapping USB cords, ports, and even updating GE to the most recent version. When I run Garmin Express, it shows the 765 as not connected. I opened a new Explorer window and both the 765 and the SD card are there and I can browse the directories of both. Previously, when I connected the 765 to my Win 10 machine, a new Explorer window would pop up for both the 765 and the SD card. Ran into some issues when updating POIs on my trusty nuvi 765. ![]()
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